Non-NHS work - Statement of Fees

Non-NHS Services and Statement of Fees

Whitley Road Medical Centre provides NHS general medical services to registered patients. However, some services requested by patients, employers, insurers, solicitors or other organisations are not included within the NHS contract.

Where a service is not funded by the NHS, the practice may charge a private fee to cover the clinician’s time, administrative work and any associated costs.

Examples of non-NHS services

These may include:

• Private medical reports and insurance forms

• Letters requested by patients for schools, employers, housing providers, travel companies or other organisations

• Private sick notes or certificates not covered by the NHS

• Fitness-to-travel, fitness-to-exercise or fitness-to-participate letters

• Holiday cancellation forms

• Private medical examinations

• Taxi, HGV, PSV, sports, fostering or adoption medicals

• Requests for copies or completion of forms that fall outside NHS requirements

• Private prescriptions or vaccinations where these are not available through the NHS

• Occupational health information and reports

• Solicitor or legal reports

• Access to medical records where a charge is permitted by law

This list is not exhaustive. Reception will advise you whether your request is covered by the NHS and whether a fee applies.

Current fees - see attached PDF

Fees may vary depending on the complexity of the request, the amount of medical information that must be reviewed and the time required to complete the work. We will confirm the fee before the work is undertaken.

Payment

Payment is normally required before the document, report, examination or certificate is completed.

Payment can be made by:

• CASH only

Please retain your receipt.

How long will my request take?

Non-NHS work is completed outside the practice’s core NHS clinical responsibilities. 

Complex reports, legal requests and forms requiring a detailed review of the medical record may take longer. Reception will provide an estimated completion timeframe when your request is accepted.

Please do not book an urgent clinical appointment solely to request completion of a form or letter.

Important information

A clinician can only provide information or an opinion that is supported by the patient’s medical record and their professional assessment.

Completion of a form or letter is not guaranteed. A clinician may decline a request where:

• There is insufficient information available

• The request falls outside their professional competence

• An examination or further assessment is required

• The requested statement cannot be supported by the medical record

• There is a potential conflict with professional, legal or ethical responsibilities

Payment is for the professional time required to assess and process the request. It does not guarantee that the clinician will provide the outcome or opinion requested.

Requesting a non-NHS service

To request a letter, form, report or private medical examination, please contact the reception team and provide:

• Your full name and date of birth

• Details of the document or service required

• The organisation requesting the information

• Any relevant deadline

• A copy of the form or written requirements

The practice will review the request and confirm the applicable fee, payment arrangements and expected completion time.

For further information, please contact Whitley Road Medical Centre.

Attachment

Published on 13 July 2026